x99 bd Terms and Conditions

x99 bd is an online gaming and sports betting platform operated in Bengali for users in Bangladesh. These terms apply to all services, products, and activities on the site — whether accessed through a web browser or mobile app.

Using any service of x99 bd means full acceptance of these terms. If you disagree with any term, please stop using the site. x99 bd reserves the right to change these terms at any time; continued use of the site after any change will be considered acceptance of the updated terms.

Alongside these terms, x99 bd's Privacy Policy also applies, which explains how personal information is collected and used. Both documents together form the complete legal basis for your use of this platform.

2.1 Age Requirement

Users must be at least 21 years old to create an account on x99 bd and to participate in any gaming or betting activity. Supporting documents for age verification may be requested at the time of registration. If anyone under 21 registers, the account will be cancelled and x99 bd reserves the right to withhold any deposited funds.

2.2 One Account Policy

Each person may create only one account. Creating multiple accounts or using someone else's account is strictly prohibited. If evidence is found that a user is operating multiple accounts, all related accounts will be permanently closed and all bonuses will be forfeited.

2.3 Accuracy of Information

All information provided at registration — name, date of birth, mobile number — must be true and accurate. x99 bd reserves the right to close an account and freeze funds at any time if it was created with false or incorrect information.

2.4 Geographic Restrictions

x99 bd reserves the right to restrict services for users from certain areas or countries. It is entirely the user's responsibility to comply with applicable local laws.

It is the user's sole responsibility to keep their account username and password completely confidential. Login details must not be shared with anyone. If there is any concern about unauthorised access to the account, x99 bd must be notified immediately via live chat.

x99 bd will not be responsible for any activity carried out on your account by a third party, unless the user had already reported the matter. Keep your password strong and change it regularly.

4.1 Deposit Terms

bKash, Nagad, and Rocket are currently available for depositing funds into x99 bd. The minimum deposit amount is ৳500. x99 bd reserves the right to change deposit methods and any new methods will be announced on the site.

4.2 Withdrawal Terms

Withdrawals can only be made to the same mobile wallet used for the deposit. The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 5 to 30 minutes. Before a withdrawal request is approved, identity verification and completion of any bonus wagering requirements may be checked.

• Withdrawal methods: bKash, Nagad, Rocket
• Minimum withdrawal: ৳500
• Processing time: 5–30 minutes (generally)
• Withdrawals may be on hold until the account is verified

4.3 Fraud Prevention

If suspicious transactions or signs of money laundering are detected, x99 bd may temporarily suspend the relevant account for investigation. If fraud is proven, the account will be permanently closed and funds will be forfeited.

x99 bd offers various types of bonuses and promotional offers, each with its own terms. The terms of a specific offer must be read before claiming a bonus.

5.1 Welcome Bonus

New members are eligible for a 120% bonus on their first deposit, up to ৳5,000. For example, depositing ৳1,000 will give a bonus of ৳1,200, making the total balance ৳2,200. To withdraw the bonus, it must be wagered 25 times — meaning ৳1,200 in bonus requires ৳30,000 in total bets.

5.2 General Bonus Policy

• A bonus is not cash — it cannot be withdrawn before the specified wagering requirement is met.
• The same bonus cannot be claimed more than once, unless the terms of that bonus state otherwise.
• Bonuses cannot be transferred to another account.
• Promotional offers have a set expiry — unused bonuses will be automatically cancelled after the expiry date.
• x99 bd reserves the right to change or cancel any bonus offer at any time.

5.3 Bonus Abuse

If an attempt is made to exploit the bonus system unfairly — such as claiming bonuses using multiple accounts or trying to complete wagering through low-risk bets — x99 bd may cancel the bonus and suspend the account.

6.1 Betting Rules

All bets on x99 bd cannot be changed or cancelled once confirmed. x99 bd reserves the right to cancel any bet accepted incorrectly due to a technical error. Bets placed at clearly incorrect or unusual odds may be cancelled.

6.2 Game Results

The results of all casino games are determined by a certified Random Number Generator (RNG). For RTP information on any game, refer to that game's information page — RTP is a long-term average and does not guarantee results in any individual session.

6.3 Prohibited Conduct

• Using software bots or automation tools to place bets is prohibited.
• Exploiting technical weaknesses or bugs in games for an advantage is prohibited.
• Colluding with other players to unfairly influence outcomes is prohibited.
• Any activity intended to harm the platform is prohibited.

x99 bd believes that gaming is a form of entertainment and should always be kept under control. We are committed to responsible gaming and provide various tools to protect players.

• Option to set deposit limits
• Cooling-off period facility
• Self-exclusion option
• 24/7 support team who can direct you to professional help when needed

Gaming should never be treated as a source of income. Do not bet beyond your means and avoid placing further bets to recover losses. If you feel there is a problem, please get in touch.

8.1 Closure by x99 bd

x99 bd may temporarily or permanently close a user's account for any of the following reasons:

• Violation of any clause of these terms
• Providing a false identity or information
• Suspicion of fraud or money laundering
• Abuse of bonuses or promotions
• Operating multiple accounts
• Access from a restricted region

8.2 Closure by the User

If a user wishes to close their own account, they may submit a request via live chat or email. The account will be closed after all pending bets are settled and any eligible balance is withdrawn.

x99 bd treats users' personal information with the utmost importance. Full details of how data is collected, stored, and used are set out in the Privacy Policy. That policy is an integral part of these terms.

Your information is not sold to third parties. It may be shared in a limited way with specific service providers — such as for identity verification and transaction processing — necessary for the secure operation of the platform.

x99 bd strives to ensure uninterrupted service. However, service may be temporarily disrupted due to technical issues, server outages, or network-related reasons. x99 bd is not directly liable for any loss arising from such disruptions.

Betting and gaming carry financial risk. Users are considered to be using this platform of their own informed decision, and users are solely responsible for any financial losses. x99 bd makes no guarantee of profit from betting.

x99 bd may amend these terms at any time. Users will be notified through the site in the case of significant changes. The latest terms will always be available on this page. Continued use of the platform after any change will be considered acceptance of the new terms.

The date on which new terms take effect will be noted in the "Last updated" section at the top of the page. You are advised to visit this page regularly. For answers to common questions, you can check the FAQ page.

If you have any questions about these terms or need assistance, please contact the x99 bd customer support team. Support is available seven days a week, 24 hours a day — in both Bangla and English.

• Live Chat: directly through the site
• Email: [email protected]

To learn more about x99 bd, read the About Us page.